Terms of Service
Effective date: 19 January 2026
These Terms of Service ("Terms") govern your access to and use of the Pomo Cowork website, apps, and related services ("Service"). By creating an account, purchasing a subscription, or using the Service, you agree to these Terms.
1. Eligibility
You must be at least 16 years old (or the age of digital consent in your country) to use the Service. By using the Service, you represent that you meet this requirement and have the legal capacity to enter into these Terms.
2. Account and security
You are responsible for your account, credentials, and all activity under your account. You must provide accurate information and keep it up to date. Notify us immediately if you suspect unauthorized access.
3. Acceptable use
You agree not to misuse the Service. In particular, you will not:
- break the law or infringe the rights of others;
- attempt to access, probe, or disrupt our systems or security;
- upload malware, spam, or abusive content;
- reverse engineer, decompile, or attempt to extract source code;
- use the Service to provide a competing product or service.
4. Your content
You retain ownership of the content you submit ("User Content"). You grant us a worldwide, non-exclusive, royalty-free license to host, process, transmit, and display User Content only as needed to operate, secure, and improve the Service. You represent that you have all rights necessary to grant this license.
5. Service changes
We may update, modify, or discontinue features from time to time. We will make reasonable efforts to provide notice of material changes that adversely impact paid subscribers.
6. Subscriptions and billing
Paid plans are billed in advance on a recurring basis (monthly or yearly) unless stated otherwise at checkout. Prices, taxes, renewal dates, and payment methods are shown before you complete a purchase.
- Auto-renewal: your subscription renews automatically unless cancelled before renewal.
- Cancellation: you can cancel anytime in your account settings; access continues until the end of the current period.
- Trials and promotions: trial duration and eligibility are displayed at checkout; unused trial time is forfeited upon conversion.
- Price changes: we may change prices with advance notice; changes apply at the next renewal.
- Taxes: you are responsible for applicable taxes unless stated otherwise.
7. Refunds
Fees are generally non-refundable except where required by law. If you believe a billing error occurred, contact us within 14 days of the charge. Statutory consumer rights remain unaffected.
For details, see our Refund Policy, which is incorporated by reference.
8. Third-party services
The Service may integrate with or link to third-party services (e.g., payment processors, analytics). Their terms and privacy policies apply to your use of those services, and we are not responsible for them.
9. Intellectual property
The Service, including its software, design, and branding, is owned by us or our licensors and is protected by intellectual property laws. You may not use our trademarks without prior written permission.
10. Feedback
If you provide feedback, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use it without compensation or obligation to you.
11. Suspension and termination
We may suspend or terminate access if you violate these Terms, misuse the Service, or if required by law. You may stop using the Service at any time. Upon termination, your right to access the Service ends.
12. Data export and deletion
You can export or delete your data using available in-app tools. We may retain limited data as required by law or for legitimate business purposes (e.g., fraud prevention, accounting). Our collection and use of personal data is described in our Privacy Policy.
13. Disclaimers
The Service is provided "as is" and "as available" without warranties of any kind, express or implied. We do not warrant that the Service will be uninterrupted, secure, or error-free.
14. Limitation of liability
To the maximum extent permitted by law, we are not liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, revenue, data, or goodwill. Our total liability for any claim is limited to the amount paid by you to us for the Service in the 12 months preceding the event giving rise to the claim.
15. Indemnification
You agree to indemnify and hold us harmless from claims arising out of your use of the Service or violation of these Terms.
16. Governing law and disputes
These Terms are governed by the laws applicable where you reside for consumer transactions, unless a different law is required by mandatory provisions. If a dispute arises, we will try to resolve it informally first. You can .
17. Changes to these Terms
We may update these Terms from time to time. If changes are material, we will provide notice in the app or by email before they take effect. Continued use after the effective date means you accept the updated Terms.
18. Contact
Questions about these Terms? Use our support form.